ORDERING

  1. Go to our shop
  2. Select a product category on the left.
  3. Select a product.
  4. If you have found a product that you like, choose the weight.
  5. Select add to cart.
  6. When you’re done adding products to your cart go to your cart here.
  7. Check the products in your cart and select proceed to checkout.
  8. Enter your information and shipping address.
  9. Select your preferred shipping method.
  10. Select your preferred payment method and continue to place order.
  11. Round up the payment and check your email for a confirmation email.

Yes, you can cancel your order before it has been shipped.
Once the order has been shipped we will not be able to cancel or change the order. You will have to ship the item back to get a refund at that point.

To cancel or change an order, send us an email ASAP.

We automatically send you a confirmation email. The email might have landed in your spam inbox. If you have not received this email at all, please contact us.

SHIPPING

Orders are shipped from our warehouse in California.

We ship Monday through Friday except on observed holidays. After items are done processing and have been shipped (24-48 during business hours), they should be delivered to your doorstep within 3-5 business days. 

We charge a flat fee of $7.99 (regardless of how many items you order). All orders are shipped with tracking.

The products are shipped in bubble mailers. Only your address and our return address are on the package.

Our packages do not require a signature at delivery.

PAYMENT

We offer the following payment options: 

  • PayPal
  • Credit Card

We are here to assist with your payment problems. Please contact us if you have any questions.

You can find our return policy here. 

In short, we accept any unopened and sealed package as long as the customer contacts us within 15 days of the delivery date. 

Get in touch with us via our contact form and we will reply your message on weekdays within 24 hours.

EXTRA INFO 

Slim Vape Pen is an online retailer for premium Vape products.

Yes. You must be at least 21 to purchase our products.